CTCOLLAB 1.0 - Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0
Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.
Working knowledge of converged voice, video, and data networks
Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
Ability to configure and operate Cisco routers and switches
Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment
Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
For collaboration and unified communications network engineers who want develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks, the Cisco CCNP Collaboration certification is a job-role focused training and certification program that will expand your skills and ability to deliver business value.
Collaboration is becoming a critical necessity for business success and innovation. You can use your knowledge to lead the transformation and increase the effectiveness of your organizations collaboration experience.